ROBKE Group - Privacy policy
STATUS 03.05.2018
THE GÜLL GROUP APPRECIATES YOUR VISIT TO OUR WEBSITE AND YOUR INTEREST IN OUR COMPANY AND OUR PRODUCTS AND SERVICES. THE PROTECTION OF YOUR PERSONAL DATA DURING PROCESSING THROUGHOUT THE ENTIRE BUSINESS PROCESS IS AN IMPORTANT CONCERN FOR US AND WE WANT YOU TO FEEL SECURE WHEN VISITING OUR WEBSITE.
ESPECIALLY FOR US – GÜLL GMBH IS A SERVICE PROVIDER IN ALL AREAS OF PRESS DISTRIBUTION AND SUBSCRIBER SERVICE – PERSONAL DATA IS PROCESSED IN ALMOST EVERY DEPARTMENT IN ONE WAY OR ANOTHER, BE IT AS A FILE OR IN PAPER FORM. OUR CUSTOMERS TRUST US HERE, AND WE AS GÜLL LIVE FROM THIS TRUST.
IN THE FOLLOWING, WE EXPLAIN WHAT INFORMATION WE COLLECT AT THE GÜLL GROUP DURING YOUR VISIT TO OUR WEBSITE AND HOW IT IS USED.
Data protection
IS THE RESPONSIBLE BODY WITHIN THE MEANING OF THE DATA PROTECTION LAWS:
Robke Group
HEURIEDWEG 19
88131 LINDAU
TEL.: +49 (0) 8382 9631 – 0
E-MAIL: INFO@GUELL.DE
PERSONAL DATA
PERSONAL DATA ARE DETAILS ABOUT THE PERSONAL OR MATERIAL CIRCUMSTANCES OF AN IDENTIFIED OR IDENTIFIABLE NATURAL PERSON. THIS INCLUDES INFORMATION SUCH AS YOUR REAL NAME, YOUR ADDRESS, YOUR TELEPHONE NUMBER AND YOUR DATE OF BIRTH. INFORMATION THAT IS NOT DIRECTLY LINKED TO YOUR REAL IDENTITY – SUCH AS FAVORITE WEBSITES OR THE NUMBER OF USERS OF A SITE – IS NOT PERSONAL DATA.
COLLECTION AND PROCESSING OF PERSONAL DATA
IN GENERAL, IT IS NOT NECESSARY FOR YOU TO PROVIDE PERSONAL DATA IN ORDER TO USE OUR WEBSITE. HOWEVER, IN ORDER FOR US TO ACTUALLY PROVIDE OUR SERVICES, WE MAY REQUIRE YOUR PERSONAL DATA. THIS APPLIES TO THE SENDING OF INFORMATION MATERIAL OR ORDERED GOODS AS WELL AS FOR ANSWERING INDIVIDUAL INQUIRIES.
WHEN YOU VISIT OUR WEBSITE, OUR WEB SERVERS TEMPORARILY STORE THE CONNECTION DATA OF THE REQUESTING COMPUTER, THE WEB PAGES YOU VISIT, THE DATE AND DURATION OF THE VISIT, THE IDENTIFICATION DATA OF THE BROWSER AND OPERATING SYSTEM TYPE USED AND THE WEBSITE FROM WHICH YOU VISIT US AS STANDARD FOR THE PURPOSE OF SYSTEM SECURITY. FURTHER PERSONAL DATA SUCH AS YOUR NAME, ADDRESS, TELEPHONE NUMBER OR E-MAIL ADDRESS WILL NOT BE COLLECTED UNLESS YOU PROVIDE THIS INFORMATION VOLUNTARILY, E.G. AS PART OF A REGISTRATION, A SURVEY, TO EXECUTE A CONTRACT OR AN INFORMATION REQUEST.
USE AND DISCLOSURE OF PERSONAL DATA
WE USE THE PERSONAL DATA PROVIDED BY YOU EXCLUSIVELY FOR THE PURPOSES COMMUNICATED OR AGREED, I.E. AS A RULE TO PROCESS THE CONTRACT CONCLUDED WITH YOU, TO ANSWER YOUR INQUIRY AND TO INFORM YOU ABOUT CURRENT OFFERS FROM OUR COMPANY.
WE WILL ONLY USE THIS DATA FOR PRODUCT-RELATED SURVEYS AND MARKETING PURPOSES IF YOU HAVE GIVEN US YOUR PRIOR CONSENT OR IF YOU HAVE NOT OBJECTED TO THIS – INSOFAR AS THIS IS PROVIDED FOR BY LAW.
YOUR PERSONAL DATA WILL NOT BE PASSED ON, SOLD OR OTHERWISE TRANSFERRED TO THIRD PARTIES UNLESS THIS IS NECESSARY FOR THE PURPOSE OF PROCESSING THE CONTRACT OR YOU HAVE EXPRESSLY CONSENTED TO THIS. FOR EXAMPLE, IT MAY BE NECESSARY FOR US TO PASS ON YOUR ADDRESS AND ORDER DATA TO OUR SUPPLIERS WHEN YOU ORDER PRODUCTS.
INFORMATION ON THE GÜLL GROUP
THE COMPANIES OF THE GÜLL GROUP WOULD LIKE TO GET IN TOUCH WITH YOU TO INFORM YOU ABOUT OFFERS AND OTHER NEWS ABOUT OUR PRODUCTS AND SERVICES. SEND US YOUR DETAILS USING OUR CONTACT FORM AND WE WILL ADD YOU TO OUR MAILING LIST. AS A CUSTOMER OF THE GÜLL GROUP, YOU WILL OF COURSE CONTINUE TO RECEIVE THE NECESSARY INFORMATION ABOUT IMPORTANT CHANGES IN CONNECTION WITH EXISTING CONTRACTS (E.G. TARIFF CHANGES).
HANDLING OF PERSONAL DATA
THE WEBSITE OPERATOR ONLY COLLECTS, USES AND PASSES ON YOUR PERSONAL DATA IF THIS IS PERMITTED BY LAW OR IF YOU CONSENT TO THE COLLECTION OF DATA.
PERSONAL DATA IS ALL INFORMATION THAT CAN BE USED TO IDENTIFY YOUR PERSON AND WHICH CAN BE TRACED BACK TO YOU – FOR EXAMPLE, YOUR NAME, E-MAIL ADDRESS AND TELEPHONE NUMBER.
HANDLING OF CONTACT DATA
IF YOU CONTACT THE WEBSITE OPERATOR USING THE CONTACT OPTIONS PROVIDED, YOUR DETAILS WILL BE STORED SO THAT THEY CAN BE USED TO PROCESS AND RESPOND TO YOUR INQUIRY. THIS DATA WILL NOT BE PASSED ON TO THIRD PARTIES WITHOUT YOUR CONSENT.
SSL ENCRYPTION (HTTPS PROTOCOL)
THE WEBSITE OPERATORS USE SSL ENCRYPTION TO PROTECT YOUR TRANSMITTED DATA IN THE BEST POSSIBLE WAY. YOU CAN RECOGNIZE SUCH ENCRYPTED CONNECTIONS BY THE PREFIX “HTTPS://” IN THE PAGE LINK IN THE ADDRESS BAR OF YOUR BROWSER. UNENCRYPTED PAGES ARE IDENTIFIED BY “HTTP://”.
THANKS TO SSL ENCRYPTION, NONE OF THE DATA YOU TRANSMIT TO THIS WEBSITE – FOR EXAMPLE WHEN MAKING INQUIRIES OR LOGGING IN – CAN BE READ BY THIRD PARTIES.
USE OF COOKIES
SOME OF THE INTERNET PAGES USE SO-CALLED COOKIES. COOKIES DO NOT HARM YOUR COMPUTER AND DO NOT CONTAIN VIRUSES. COOKIES SERVE TO MAKE OUR OFFER MORE USER-FRIENDLY, EFFECTIVE AND SECURE. COOKIES ARE SMALL TEXT FILES THAT ARE STORED ON YOUR COMPUTER AND SAVED BY YOUR BROWSER.
MOST OF THE COOKIES WE USE ARE SO-CALLED “SESSION COOKIES”. THEY ARE AUTOMATICALLY DELETED AT THE END OF YOUR VISIT. OTHER COOKIES REMAIN STORED ON YOUR DEVICE UNTIL YOU DELETE THEM. THESE COOKIES ENABLE US TO RECOGNIZE YOUR BROWSER ON YOUR NEXT VISIT.
YOU CAN SET YOUR BROWSER SO THAT YOU ARE INFORMED ABOUT THE SETTING OF COOKIES AND ONLY ALLOW COOKIES IN INDIVIDUAL CASES, EXCLUDE THE ACCEPTANCE OF COOKIES FOR CERTAIN CASES OR IN GENERAL AND ACTIVATE THE AUTOMATIC DELETION OF COOKIES WHEN CLOSING THE BROWSER. THE FUNCTIONALITY OF THIS WEBSITE MAY BE RESTRICTED IF COOKIES ARE DEACTIVATED.
USE OF MATOMO
THIS WEBSITE USES MATOMO (FORMERLY PIWIK), AN OPEN SOURCE SOFTWARE FOR THE STATISTICAL ANALYSIS OF VISITOR ACCESS. PIWIK USES SO-CALLED “COOKIES”, TEXT FILES WHICH ARE STORED ON YOUR COMPUTER AND WHICH ENABLE YOUR USE OF THE WEBSITE TO BE ANALYZED. THE INFORMATION GENERATED BY THE COOKIE ABOUT YOUR USE OF THE WEBSITE IS STORED ON A SERVER IN GERMANY. THE IP ADDRESS IS ANONYMIZED IMMEDIATELY AFTER PROCESSING AND BEFORE IT IS STORED. YOU HAVE THE OPTION OF PREVENTING THE INSTALLATION OF COOKIES BY CHANGING THE SETTINGS IN YOUR BROWSER SOFTWARE. WE WOULD LIKE TO POINT OUT THAT NOT ALL FUNCTIONS OF THIS WEBSITE MAY BE AVAILABLE IF YOU MAKE THE APPROPRIATE SETTINGS.
YOU CAN DECIDE WHETHER A UNIQUE WEB ANALYSIS COOKIE MAY BE STORED IN YOUR BROWSER TO ENABLE THE OPERATOR OF THE WEBSITE TO COLLECT AND ANALYZE VARIOUS STATISTICAL DATA.
NEWSLETTER SUBSCRIPTION
THE WEBSITE OPERATOR OFFERS YOU A NEWSLETTER IN WHICH HE INFORMS YOU ABOUT CURRENT EVENTS AND OFFERS. IF YOU WOULD LIKE TO SUBSCRIBE TO THE NEWSLETTER, YOU MUST PROVIDE A VALID E-MAIL ADDRESS. THIS WILL ONLY BE USED TO SEND THE SUBSCRIBED NEWSLETTER AND WILL NOT BE PASSED ON TO THIRD PARTIES. YOU CAN CANCEL YOUR SUBSCRIPTION AT ANY TIME.
SAFETY
THE GÜLL GROUP TAKES ALL NECESSARY TECHNICAL AND ORGANIZATIONAL SECURITY MEASURES TO PROTECT YOUR PERSONAL DATA FROM LOSS AND MISUSE. YOUR DATA IS STORED IN A SECURE OPERATING ENVIRONMENT THAT IS NOT ACCESSIBLE TO THE PUBLIC. IN CERTAIN CASES, YOUR PERSONAL DATA WILL BE ENCRYPTED DURING TRANSMISSION USING THE SO-CALLED SECURE SOCKET LAYER TECHNOLOGY (SSL). THIS MEANS THAT COMMUNICATION BETWEEN YOUR COMPUTER AND THE GÜLL GROUP SERVERS TAKES PLACE USING A RECOGNIZED ENCRYPTION METHOD IF YOUR BROWSER SUPPORTS SSL.
SHOULD YOU WISH TO CONTACT THE GÜLL GROUP BY E-MAIL, WE WOULD LIKE TO POINT OUT THAT THE CONFIDENTIALITY OF THE INFORMATION TRANSMITTED IS NOT GUARANTEED. THE CONTENT OF E-MAILS CAN BE VIEWED BY THIRD PARTIES. WE THEREFORE RECOMMEND THAT YOU ONLY SEND US CONFIDENTIAL INFORMATION BY POST.
RIGHTS OF THE USER: INFORMATION, CORRECTION AND DELETION
AS A USER, YOU CAN REQUEST INFORMATION FREE OF CHARGE ABOUT WHAT PERSONAL DATA HAS BEEN STORED ABOUT YOU. UNLESS YOUR REQUEST CONFLICTS WITH A LEGAL OBLIGATION TO RETAIN DATA (E.G. DATA RETENTION), YOU HAVE THE RIGHT TO HAVE INCORRECT DATA CORRECTED AND TO HAVE YOUR PERSONAL DATA BLOCKED OR DELETED.
INFORMATION ON CHANGES
THIS PRIVACY POLICY IS SUBJECT TO CHANGE, SO WE RECOMMEND THAT YOU CHECK BACK REGULARLY FOR CHANGES TO THE PRIVACY POLICY.
Contact us
If you have any questions regarding the processing of your personal data, you can contact Güll GmbH’s data protection officer, who will be at your disposal in the event of requests for information, suggestions or complaints.
Internal data protection officer of Güll GmbH:
Andreas Utz
Robke Group
Heuriedweg 19
88131 Lindau
E-mail: datenschutz@guell.de